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Todd Gladfelter

Todd Gladfelter

Senior Technical Customer Success Manager

Technical best friend to customers. Cruises blue groomers in winter. Helps lost people in airports. Startles easily.

Written by Todd:
On a grey background, a yellow triangle with an exclamation point is connected to two circles below it with lines. One circle is green and has a checkmark, the other is red and has a line.

Published on July 9, 2024 (6 months ago)

When your failures become your success story: Introducing error categorization

Todd Gladfelter
By Todd Gladfelter • 4 min read • Product

Mux Data's new error categorization helps teams focus on critical technical issues by separating business-related errors from playback failures.

Published on January 10, 2023 (almost 2 years ago)

Q&A with Pixieset: How to marry video and product strategy to drive engagement

Todd Gladfelter
By Todd Gladfelter • 5 min read • Customers

There is a real joy in seeing our customers delight their own customers — and that delight often translates into real business growth. Pixieset is one fantastic example: The Vancouver-based company run...

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