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Alex de Chaves
Community Engineer
Previously worked for Major League Baseball and Vimeo with a background in broadcast and web video.
Written by Alex:
Published on October 10, 2024 (6 months ago)
Cancel culture: When two sounds collide
By Alex de Chaves • 4 min read • Customers
The surprising cause behind our customer’s silent video – and how it took 133 messages to solve It
Published on February 8, 2021 (about 4 years ago)
Scaling support @ Mux without getting too fishy
By Alex de Chaves • 6 min read • Customers
Every organization struggles with balancing user support quality and efficiency. The typical solution is to scale the team up, by hiring more people, and this is absolutely a necessary step… to an ext...